Senior Software Engineer ServiceNow (CSM & Integrations)

Assignment Overview

• We are looking for a Senior Software Engineer with deep expertise in the ServiceNow platform, with a strong focus on the Customer Service Management (CSM) module.
• This consulting assignment involves developing, integrating, and enhancing ServiceNow solutions within a large-scale enterprise IT environment, ensuring robust, scalable, and business-aligned outcomes.

Key Responsibilities

• Design, configure, and develop solutions on the ServiceNow platform
• Lead development activities within the CSM module
• Build, maintain, and optimize integrations using REST and SOAP APIs
• Work closely with business and technical stakeholders to convert requirements into effective technical solutions
• Ensure solutions meet quality, performance, scalability, and maintainability standards
• Contribute to testing, deployment, and continuous improvement of ServiceNow applications

Required Skills & Experience

• Extensive hands-on experience in ServiceNow development
• Strong expertise in the Customer Service Management (CSM) module
• Proven experience with REST and SOAP-based integrations
• Ability to work independently in complex, enterprise environments
• Experience delivering ServiceNow solutions for large or global organizations