Supply Chain Coordinator

Tailwag International AB is looking for a structured, proactive, and service-minded Supply Chain Coordinator to join our growing international operations. In this role, you will play a key part in managing and coordinating global trade flows, working with cross-trading, import, and export for customers worldwide.

You will be responsible for the full order lifecycle from initial customer requirements to final delivery ensuring that customer expectations are translated into efficient, accurate, and high-quality processes with our factories and suppliers. The role involves close collaboration with senior management, international customers, and a global supplier network, requiring flexibility, strong communication skills, and the ability to thrive in a dynamic, multicultural environment.

About Tailwag International AB

Tailwag International AB is a Swedish company based in Jönköping, operating within international trade of pet-related products. The company is part of Petcare Group Sweden AB, a growing group focused on the pet segment. Tailwag International AB is currently in a build-up and expansion phase, with a strong focus on import, export, and business development. Joining us means having the opportunity to be part of an early growth journey and to actively shape processes, ways of working, and future success in an international setting.

About the Role

This role combines hands-on operational coordination with close stakeholder collaboration. You will be deeply involved in order handling, production follow-up, logistics coordination, and commercial support, while also contributing to continuous improvement initiatives across the supply chain.

Key responsibilities include:

Order and Production Coordination

• Receive and clarify customer requirements and specifications prior to production
• Place orders with factories and continuously follow up on production status
• Ensure that designs, specifications, and packaging instructions comply with customer guidelines
• Monitor timelines and proactively manage deviations and risks

Customer and Supplier Communication

• Act as a supporting contact for international customers
• Communicate daily with factories and suppliers worldwide to secure accurate and high-quality deliveries
• Adjust working hours when needed to collaborate across time zones

Administrative and Commercial Support

• Prepare quotations and cost calculations
• Support the creation of presentations and materials for customer meetings
• Handle transport documentation and follow up on logistics flows
• Assist with order-related financial matters such as invoicing and cost reconciliation

Strategic and Development Work

• Work closely with the management team on business development initiatives
• Contribute to improvements of internal supply chain and logistics processes

Travel

• Participate in trade fairs, industry events, customer visits, and factory visits in Sweden and internationally

About You

You are a detail-oriented and solution-driven supply chain professional who enjoys working in an international context. You are comfortable coordinating multiple stakeholders and processes simultaneously and take pride in delivering high service quality.

We believe you bring:

• A bachelor’s degree in supply chain management, logistics, business, or a related field
• Experience in supply chain, logistics, purchasing, or production planning
• Strong communication skills in English and Swedish, both written and spoken
• Experience working in international and cross-functional environments
• Strong administrative skills and the ability to manage multiple workflows in parallel

Valuable experience

• Experience in cross-trading, import, and export
• Customer-facing experience in global environments
• Knowledge of transport documentation and international trade terms (e.g. Incoterms)
• Additional language skills

Personal Attributes

You are structured and detail-oriented with a strong sense of accountability, flexible and solution-oriented in fast-changing environments, a strong relationship-builder with excellent communication skills, self-driven yet a true team player, and you thrive in a fast-paced role with many interfaces.

Location & Working Conditions

• 100% Full-time work
• Location: Jönköping, Sweden
• Trust-based working hours
• Possibility to work remotely according to company guidelines
• International travel is part of the role
• Working hours may occasionally be adapted to accommodate different time zones

If you are looking for a role where your ideas are encouraged, your professional development is supported, and your contribution truly makes a difference, we would be happy to hear from you.

Your Application

We encourage you to submit your application in English at your earliest convenience, as applications will be reviewed on an ongoing basis. Please send your application to sheila.nguyen@petcare.se. Please note that interviews may be conducted in English.

Application deadline: 10 January